🛡️ Play Smart, Stay Safe

Responsible Gaming at gb89 — Your Safety Comes First

gb89 is built for entertainment — not financial stress. We provide practical tools and honest guidance so every player in Bangladesh can keep gambling fun, controlled, and well within their limits.

21+

Our Commitment to Responsible Gaming

gb89 takes responsible gaming seriously. We believe that gambling should always be a form of leisure — a way to enjoy cricket betting, live casino tables, and slot games alongside your favourite sports and pastimes, not a source of financial hardship or emotional distress. Our platform is strictly for adults aged 21 and above, and we actively work to prevent problem gambling by offering a suite of player protection tools that are easy to access directly from your account settings.

Gambling can become harmful when it stops being enjoyable and starts feeling compulsive or financially driven. If you ever feel that your gambling is getting out of control, gb89 wants you to know that help is available — from our own account tools to external support resources. This page explains everything you need to stay in control and, if necessary, to get the right support without delay.

Player Protection Tools

Deposit Limits
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is in place, it takes effect immediately for reductions and after a 24-hour cooling period for increases — so you are always protected against impulsive decisions. Limits apply across all payment methods, including bKash, Nagad, and Rocket.
Time-Out Feature
Need a short break? Activate a time-out period — from 24 hours up to 90 days — to temporarily suspend access to your gb89 account. During a time-out you cannot log in, deposit, or place bets. The feature is reversible only after the chosen period has fully elapsed, giving you the breathing room you need.
Self-Exclusion
For players who need a longer break, gb89 offers self-exclusion for periods of 6 months, 1 year, 2 years, or permanently. Self-exclusion is a firm commitment: once activated, it cannot be reversed until the exclusion period ends (and permanent exclusions are final). To activate self-exclusion, contact our support team at [email protected].
Account Lock
If you suspect your account has been accessed without your knowledge or you simply want to pause activity while you reassess your gambling habits, you can request an immediate account lock via our support team. The lock is enforced within minutes and prevents all login attempts until you confirm readiness to return.
Activity History & Spend Review
Your account dashboard displays a full history of deposits, withdrawals, bets placed, and winnings received — with date and time stamps in Bangladesh Standard Time (BST, UTC+6). Reviewing this data regularly helps you stay aware of your gambling expenditure and make informed decisions about your play.
Strict 21+ Age Verification
gb89 uses a mandatory KYC (Know Your Customer) process to verify the age and identity of every registered player. We do not permit anyone under 21 years of age to open or operate an account. If age verification cannot be completed satisfactorily, the account will be suspended until verification is resolved.

Recognising the Warning Signs

Problem gambling can affect anyone, regardless of income, occupation, or background. It often develops gradually, making it difficult to notice without honest self-reflection. The following warning signs may indicate that gambling has moved beyond healthy entertainment:

  • Spending more money or time gambling than you intended or can afford.
  • Chasing losses — betting more to try to recover money already lost.
  • Neglecting work, studies, family, or social responsibilities because of gambling.
  • Feeling anxious, irritable, or restless when not gambling or when trying to stop.
  • Borrowing money, selling assets, or using funds intended for essential needs (rent, food, bills) to finance gambling.
  • Lying to friends or family about the amount of time or money spent gambling.
  • Using gambling as a way to escape problems, stress, anxiety, or depression.
⚠️ If Any of These Sound Familiar

Please do not ignore these signs. Take a break from gb89 using our time-out or self-exclusion tools, speak to someone you trust, or reach out to our support team directly. Asking for help is a sign of strength, not weakness. gb89 is here to support you through the process without judgement.

How to Activate Your Protection Tools

All responsible gaming tools are available inside your gb89 account. Here is how to put them to work:

Step 1 — Log In & Go to Settings
Log in to your gb89 account and navigate to "My Account" then "Responsible Gaming" in the settings menu. All protection tools are grouped together in this section for quick access.
Step 2 — Choose Your Tool
Select the tool that fits your situation: set a deposit limit if you want to cap spending, activate a time-out if you need a short break, or request self-exclusion for a longer pause. Each tool has a confirmation screen to prevent accidental activation.
Step 3 — Confirm & We Handle the Rest
Once you confirm your selection, the restriction applies immediately (or within the stated cooling period for limit increases). You will receive an email confirmation to your registered address. If you need assistance at any stage, our support team is reachable at [email protected].

Tips for Keeping Gambling Fun

Responsible gaming is not just about using protective tools — it is also about developing good habits from the start. Here are some practical guidelines that gb89 recommends to every player:

  • Only gamble with money you can afford to lose. Never use rent, grocery money, or savings allocated for essential needs.
  • Set a personal time limit for each session before you start playing, and stick to it even if you are winning.
  • Never chase losses. Accept that losing is part of gambling and that chasing will almost always make things worse, not better.
  • Take regular breaks during play — even short 10-minute pauses help you reassess and avoid impulsive decisions.
  • Never gamble under the influence of alcohol, drugs, or when you are feeling emotionally distressed.
  • Keep gambling as one part of a balanced life — maintain your social relationships, hobbies, exercise, and work commitments independently of your gaming activity.

gb89's Responsible Gaming Commitments

As a platform serving players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, and Khulna — gb89 holds itself to clear, transparent responsible gaming standards:

No Advertising to Minors
gb89 does not target or market to individuals under 21 years of age. All promotional content is designed for adult audiences only, and we take steps to avoid placement in channels predominantly used by minors.
Honest Communication
We do not use misleading language about odds, bonus terms, or withdrawal conditions. All T&C attached to promotions are written in clear English and displayed prominently before acceptance. If any term is unclear, our support team is available to explain it.
Proactive Player Monitoring
gb89 monitors player activity for patterns that may indicate problem gambling — such as significantly increased deposit frequency, rapid session escalation, or repeated failed attempts to close an account. Where such patterns are identified, we may contact you proactively with responsible gaming information or temporarily restrict your account for your protection.
Secure & Fair Gaming Environment
All games on gb89 use certified RNG (Random Number Generator) technology to ensure outcomes are completely random and unbiased. Our platform uses SSL encryption to protect your financial and personal data at every stage — from deposit to withdrawal. We maintain a fair play certified environment so you can focus on enjoying the game.

Get Help — You Are Not Alone

If you feel that gambling is causing harm to yourself or to people around you, please reach out. You do not need to wait until things become a crisis. Early action makes a significant difference, and gb89's support team is trained to respond to responsible gaming concerns with discretion and care.

Contact gb89 Support
Our support team is available around the clock. Email us at [email protected]. Please include your registered username and describe your situation — whether you need to activate a tool, want guidance, or simply need to talk. All responsible gaming enquiries are handled with complete confidentiality.
Self-Exclusion Request
To request self-exclusion from gb89 — either for a fixed period or permanently — email [email protected] with the subject line "Self-Exclusion Request" and your registered account username. Our team will process your request within 24 hours and confirm by email once the exclusion is active. You will not be able to create a new account during an active self-exclusion period.
Talking to Someone
Sometimes the most important step is simply speaking to another person about what you are experiencing. If you do not want to contact gb89 directly, consider speaking to a trusted friend, family member, or a mental health professional. Problem gambling is a recognised condition and there is no shame in seeking help — many people recover fully with the right support in place.
Ready to Play Responsibly at gb89?
Set your limits, explore 500+ games, and enjoy cricket betting and live casino — all on a platform that puts your wellbeing first.
Explore gb89 Casino Read Our FAQ
21+ only. Please gamble responsibly.
gb89 is strictly for players aged 21 and above. Gambling can be addictive — set a budget, use your account's responsible gaming tools, and always play within your means. If gambling stops being enjoyable, take a break and use our self-exclusion tools or contact [email protected].